HR & Office Coordinator

London, London, United Kingdom
Full Time
People
Entry Level

Full-time | Hybrid (3 days/week in-office) | Based in Kentish Town, North London 

Are you a people person with strong organisational skills, great attention to detail, and a desire to begin or grow your career in HR? We're looking for a People & Office Coordinator to join our team in a dynamic dual-role—with approximately 60% of your time focused on People (HR) operations and 40% supporting Office and Facilities activities. 

In this role, you’ll provide essential day-to-day support across both the People and Office functions - owning key processes like onboarding, employee records, events coordination, and office operations. You'll play a vital role in ensuring our workplace runs smoothly while contributing to a positive and inclusive employee experience. 

Due to the dual nature of this role, a minimum of three days per week in the office is required, with flexibility to cover additional days when needed (e.g. annual leave cover for the Head of Office & Facilities).  

About us 

Based in North London, Smartodds provides in-depth research and analysis on sporting events around the world, supported by world-class, bespoke software platforms. We're proud of our collaborative and dynamic culture, grounded in our core values of Boldness, Open-mindedness, Ownership, and Togetherness. We are a small and collaborative team—our environment is open, inclusive, and focused on doing great work together. 

Key Responsibilities 

General

  • Be the friendly and reliable first point of contact for all People and Office-related queries, including managing shared inboxes 

  • Support the coordination of company social events - from offsites to weekly sports activities - as an active member of our Social Committee 

People Administration & Employee Experience 

  • Manage end-to-end people processing for new starters, leavers, employee changes, right to work checks, references etc  

  • Own the onboarding experience, ensuring new joiners have a smooth and welcoming introduction to the company 

  • Support benefit administration—adding/removing employees from schemes and maintaining accurate records 

  • Assist with monthly payroll preparation, ensuring all documents and data are accurate and complete 

  • Maintain secure and up-to-date employee records in line with GDPR and internal policies, including regular audits 

  • Ensure data accuracy across all People trackers and systems 

  • Support on People-related projects and contribute to building a positive and inclusive workplace culture 

Office & Facilities Support 

  • Assist in the day-to-day running of the office, including reception duties (such as answering calls and welcoming guests), managing deliveries, and handling office supply orders 

  • Take notes during meetings, assign action points, and follow up as needed  

  • Coordinate travel arrangements, including bookings and itinerary preparation 

  • Provide general support with office-related projects when required 

Skills & Experience 

Required  

  • Some experience as an HR/People coordinator, office administration or a similar hybrid support role  

  • A people-focused mindset, with enthusiasm for delivering a great employee experience 

  • A general understanding of HR/People processes and practices  

  • Strong attention to detail and the ability to manage and prioritise multiple tasks 

  • Proficiency in Microsoft Office  

  • Good written and verbal communication skills, with confidence engaging across all levels of the business 

Preferred  

  • CIPD qualification (Level 3 or 5) or working towards it  

  • Experience using HRIS and ATS software 


What you can expect in return – Our Benefits

From Day One  

  • 30 days holiday (in addition to bank & public holidays)  

  • In-house chef *

  • In-house masseuse *

  • Team sporting events   

  • 25% discount on Brentford Football Club merchandise  

  • Cycle to work scheme  

  • Employee Assistance Programme  

  • Interest-free travel season ticket loan  

  • Offsite trips  

​​​​​​​*Available on selected days

After 3 Months  

  • Pension - Employer Contribution starting at 5.5%, and employee starting at 2.5%  

  • Income protection – 75% of salary (subject to terms & conditions)    

After Probation  

  • Private Medical Insurance - including  coverage of any excess payment  

  • Health Cash Plan via Medicash  

  • Life Assurance (4 x times earnings at time of death)  

  • Enhanced Company Sick Pay  

  • A discretionary annual bonus  

After 2 Years  

  • Increase in employer pension contribution to 6% (with a minimum employee contribution of 3%)

  • Enhanced Maternity Pay  

  • Enhanced Paternity Pay  

After 4 Years  

  • Increase in employer pension contribution to 7% (with a minimum employee contribution of 3.5%)

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